Guided first checks
When you call, we’ll walk you through the safe, obvious things, sometimes it’s a tripped switch and you’re back in minutes.
“No heat” and “no hot water” are the two calls we take most, especially once heat season starts. Sometimes it’s a simple reset; often it’s a control, a pressure problem, or a safety lockout that needs a licensed tech. Either way, we help you sort it fast instead of shivering through the night.
A few things are safe to check yourself: the thermostat, the boiler’s power switch, the fuse or breaker, and the emergency shutoff. If those are fine and the boiler still won’t make heat, it’s time for a tech. During NYC heat season, a landlord is legally required to keep the building warm, so don’t sit on a building-wide outage.
Call (646) 798-2656What’s included
When you call, we’ll walk you through the safe, obvious things, sometimes it’s a tripped switch and you’re back in minutes.
If it’s beyond a reset, we connect you with a licensed tech who can get out to your borough quickly.
Whether it’s the heating side, the hot-water side, or both, the tech traces which part of the system failed.
We help tenants document the outage and connect owners and supers with a contractor to restore heat.
Questions
The thermostat setting and batteries, the boiler’s on/off switch, the breaker or fuse, and that the emergency shutoff wasn’t bumped. If those look right and there’s still no heat, call us.
During NYC heat season (Oct 1–May 31) owners must maintain minimum indoor temperatures. You can call us to get a tech out, and you can also report an outage to 311. See our NYC heat-season guide.
Often yes. Many NYC boilers make both heat and domestic hot water, so a control or an aquastat problem can knock out one while the other still runs.
Where we dispatch
Related services
24/7 no-heat & breakdown response.
New and replacement boilers.
One-pipe & two-pipe steam heat.
Hydronic & baseboard systems.
Annual service & inspections.
Call and we’ll connect you with a licensed NYC boiler technician who can help right now.
Call (646) 798-2656