Last updated 2026-09-01
NYC Emergency Boiler Repair (“we,” “us”) operates this website as a free referral and dispatch service that connects people who need boiler and heating help in New York City with independent, licensed contractors. This policy explains what we collect and how we use it.
Information we collect
When you call us or submit a form, we collect the information you provide, typically your name, phone number, borough, and a description of your boiler problem. Our web host may also collect standard technical data such as your IP address, browser type, and pages viewed, for security and analytics.
How we use it
- To contact you about your request and connect you with a licensed heating contractor.
- To follow up about the service you asked about.
- To operate, secure, and improve this website.
Phone, text, and consent
By calling or submitting a form, you agree that we and the contractors we connect you with may contact you by phone, text, or email about your request at the number you provide, including by autodialed or prerecorded messages. Consent is not a condition of any purchase, and message and data rates may apply. You can opt out at any time by telling us or replying STOP to a text.
Sharing
We share your request details with the independent licensed contractor(s) we connect you with so they can help you. We do not sell your personal information. We may share data with service providers who help us run the site, or when required by law.
Your choices
You can ask us to update or delete the information you gave us, and you can opt out of further contact. Reach us at (646) 798-2656.
Cookies
This site may use basic cookies and analytics to understand traffic and improve the pages. You can control cookies through your browser settings.
Changes
We may update this policy. The “last updated” date above reflects the current version.
Contact
Questions about this policy? Call (646) 798-2656.